Support & Software > RMA Request
 
FAQ
Software & Download
RMA Request
Support Request
Products
 
RMA Request

Please use this form to request authorization for the return of Baracoda products under warranty terms.
After validation of this request, you will receive by fax a signed authorization with its RMA number

Company Information  

Company Name (*)
Contact Person (*)
Address
State (Only for USA and Canada)
Country (*)
Phone (*)
Fax (*)
E-mail (*)

Product Failure Description

Product Name (Pencil 2, RoadRunners, ...)(*)
Product Type (L, FS, LA, ...)
Part Number (*)
Serial Number (*)
Description
   
Please describe the steps necessary to recreate the symptoms. This will greatly assist our support team in resolving your issue
Steps to Recreate
Other RMA parts to declare

(*) Product should be shipped prepaid in the original container / case with all cables and components. Product will be returned after repairs. Do not include any parts or accessories that are not part of the original product from Baracoda as we cannot be responsible for these. In case the product is confirmed as non defective, Customer will bear return shipment cost.

 

 

 

 

  
 
The Bluetooth name and Bluetooth registered trademarks are owned by Bluetooth SIG, Inc., and are used by Baracoda under license.
The Baracoda names and Baracoda trademarks are own by Baracoda.
All specification are subject to change without notice - Non contractual pictures © Baracoda - All rights reserved